Privacy Policy

Effective Date: 01 October 2025

At The Nature Mist, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you shop for natural hair care products online at thenaturemist.com.

1. Information We Collect

When you visit or make a purchase on thenaturemist.com, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: Processed securely via third-party payment gateways (we do not store credit/debit card details).
  • Order Details: Products purchased, order history, and preferences.
  • Website Usage Data: IP address, browser type, device information, and cookies to improve your browsing experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Send order confirmations, shipping updates, and customer support messages.
  • Share exclusive offers, promotions, and updates (if you opt-in).
  • Improve website performance, product recommendations, and customer experience.

3. Sharing of Information

  • We do not sell or rent your personal data to any third party.
  • We may share limited information with trusted partners (courier companies, payment gateways) to complete your order.
  • If required by law, we may disclose information to government authorities.

4. Data Security

  • We use SSL encryption and industry-standard security practices to protect your data.
  • All payments on The Nature Mist are processed via secure and PCI-compliant gateways.
  • Customers are advised to keep their login credentials private and secure.

5. Cookies Policy

  • Our website uses cookies to enhance your shopping experience.
  • Cookies help us remember your preferences, show personalized content, and improve website performance.
  • You may disable cookies in your browser, but some features of the website may not work properly.

6. Your Rights

As a customer of The Nature Mist, you have the right to:

  • Request a copy of your personal information.
  • Ask us to update or correct your data.
  • Opt-out from promotional emails anytime by clicking “Unsubscribe.”
  • Request deletion of your personal data (as allowed by law).

7. Third-Party Links

Our website may contain links to other websites. The Nature Mist is not responsible for the privacy practices or content of those external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Email: support@thenaturemist.com
Phone/WhatsApp: +92 316 0263324